By definition, 24/7 uptime is the quality standard for kiosks. We recognize that quality in the field directly ties to tight QA process control in our factory. KVSIO holds ISO 9001:2008 Certification on all customer-facing processes, bringing objective evidence of the highest measures of process and quality control.
Key ISO Certified Disciplines:
Design Engineering - 70+ design check points are considered to build quality control into the kiosk design itself. Key design quality factors are methodically anticipated, rather than corrected in the field.
Manufacturing - before shipping, each kiosk passes dual quality checks (50 – 70 point mechanical / electrical). All production is under one roof, ensuring total process control.
Field Support - all manufacturing and component records are bar-coded / serialized in the factory, providing accurate / on-demand field service record
KVSIO provides turnkey management of UL and FCC safety agency certification procedures, enabling parallel progress to be made on certification submittals during the design and prototyping stages. KVSIO's has a very seasoned Principal Compliance Engineer, his expertise and insight on UL certification requirements enables our team to factor optimized safety into each unit as it is designed and released.
Further, KVSIO has invested in an on-site engineering lab to support in-house testing. By performing the actual testing in-house KVSIO is now able to bring the final UL inspector on-site, rather than shipping units back and forth with UL. This approach can easily save four to six weeks in certification cycle time, substantially shrinking time to market release.